Solving Performance Problems
Online Training for Employees

EIL Icon Rated 4.9 out of 5.
  • Solving Performance Problems
  • Learn how to remain calm and professional when dealing with performance issue

An interactive and engaging online course on solving performance problems.

This course covers

  • how to remain calm and professional when dealing with performance issues
  • how to manage your relationship with staff when things go wrong
  • identifying the triggers for adult/child/parent behaviour and guide towards adult-adult interactions
  • adopting a systematic and positive problem solving approach to frame productive meetings
  • managing denial and emotional responses effectively
  • the consequences of no or low improvement
  • the importance of regular monitoring in sustaining performance improvement

How it works

Being skilled in solving performance problems is a great way to manage your relationships on an adult basis when things get tough and to be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.

This online performance management training course in solving performance problems forms part of our Leadership & Management series and helps delegates maintain a healthy, problem-solving relationship and ensures the skills necessary to diagnose, plan review solutions and methods of putting this training into practice.

The benefits of choosing Engage in Learning

  • engaging and interactive online training
  • personalise courses with our easy-to-use in-course editor
  • variable playback speed
  • choice of 100 languages
  • downloadable eBooks designed to boost knowledge retention and support implementation at work
  • learn using desktop, laptop, smartphone or tablet
  • accredited, five-star-rated courses
  • LMS or cloud-based training

Course features

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