This fresh and dynamic eLearning course ensures that supervisory and management staff are properly trained to provide leadership to their teams. Video scenarios and question based learning provide an understanding of what it takes to be a leader and a step by step guide to improving their approach. The course also includes an Ebook which features essential information and puts planning tools at the learner’s fingertips
Stepping into a leadership role for the first time can be daunting. Our courses equip new leaders and managers with the knowledge and understanding to form and build high performing teams. Learn how to handle emotional or negative responses to your evaluation positively.
This online course forms part of our Leadership & Management series and helps delegates develop the influencing skills that can open doors to increased sales and successful interactions with influential groups of people. Learn how to get your opinions heard and your ideas to relevant stakeholders in ways that not coercive, threatening or manipulative. Training is delivered on the premise that delegates must view influencing as a process, not an action, and that they must be others-focused not self-focused. By the end of the course, learners are able to generate SMART influencing goals with win/win outcomes as well as being able to identify and select from different approaches to getting your ideas across according to the circumstances and the others involved.
- Understand the different facets of being a leader: leadership, management and facilitator.
- Choose a leadership style and match it to the team and situation
- Understand the different qualities expected in a leader: 15 are explored in detail
- Assess your development needs and identify how to bridge development gaps