Handling Questions

eLearning Course Outline

Questions are excellent opportunities to tailor your presentation to the meet audience’s needs. Learn how to encourage questions and explore how to prepare so you can respond effectively and with confidence.

Target audienceAll Employees
Duration

20 Minutes

Features Learning Outcomes
  • Handling Questions Screenshot
  • Handling Questions Screenshot

Learning Outcomes

  • Encourage your audience to ask questions
  • How to prepare for questions
  • How to answer questions effectively
  • Use questions as an opportunity to tailor your presentation to audience needs
  • Prepare for questions and indicate that you are open to questioning
  • Plan when to answer questions
  • Value every question
  • Check your understanding of the question, think before you speak, and answer as clearly as possible
  • Be sincere, admit if you do not have the answer

Features:

  • Language Toolbar - Easily change to any language
  • Customisable to follow your brand's identity
  • NEW - Edit courses yourself using our editor
  • Multi-device
  • Intuitive navigation and bookmarking
  • Accessible close captioned
  • Cheat resistant testing
  • Engaging, pacey and effective

RoSPA CPD Totara Platinum

Watch this video to see how we create engagement with interactivity, humour, and storytelling.

Saving Valuable Time

Our customers are efficient modern organisations who want eLearning to be delivered as fast as possible with full comprehension by learners obtained and recorded. They know that saving even a small amount of time per module can result in major cost savings and that learner engagement is key to effective learning.

Accelerating eLearning

Our audience are adult learners with busy lives and a job to do. They don’t want to waste time and we know they will only sustain maximum attention for a limited period. Our pacey interesting and interactive modules engage and challenge learners, providing better retention and understanding, saving people time. We don’t waffle. We do apply the ‘so what?’ test to ensure that everything said or written supports the course outcomes and we use plain English. Our courses use accelerated learning techniques to provide rapid comprehension. This includes allowing learners to experiment with a situation and see the results; using synchronised audio, text, graphics, animation, photographs and games to engage both left and right brain in the process. The learner is presented with a wide variety of interaction types and can use the eBooks for checklists and on the spot access.

Making a lasting impact on learners

Our 4 step process promotes learning, confidence and use of skills in the workplace.
Step 1 – Establish relevance and benefit to the learner
Step 2 – Engage the learner throughout the course
Step 3 – Ensure learning has occurred and provide a certificate of accomplishment
Step 4 – Provide support materials at point of need to aid memory and application of skills

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