Giving and Receiving Feedback

Course Overview

Do you know what impact you have when delivering feedback? Learn how to frame feedback constructively and use it to develop individuals and improve performance, motivation and engagement with this Giving and Receiving Feedback course.

This online performance management training course in giving and receiving feedback forms part of our Leadership & Management series and helps delegates understand what impact they have when delivering feedback as well as learning how to frame feedback constructively. This course further facilitates the use of feedback to develop people and improve performance constructively.

Sections of the course include:

  • Why feedback is a gift – Analyse how you feel about giving feedback and identify why feedback is a crucial management skill.
  • How to give constructive feedback – Discover how to frame and deliver constructive feedback effectively to achieve your objectives.
  • Getting feedback – Find out how to take feedback you receive on board to use it to improve your performance.

Learning Outcomes

  • Learn how to frame constructive feedbacks
  • Use feedbacks to develop and improve staff performance
  • Identify constructive and negative feedback, understanding the impact of each
  • Learn how to frame feedback constructively and be able to adapt to each individual
  • Encourage self-discovery and problem solving
  • Learn how to approach receiving feedback in a calm and positive manner

Course Features:

  • Editable Content Option
  • Instant Language Switch
  • Variable Speed Playback
  • Downloadable eBooks
  • Multi-device compatibility