Discipline and Grievance Course Overview
Do you know a disciplinary situation when you see it? Can you handle a grievance? Would you dread handling either situation? This online course gives the learner an overview of disciplinary and grievance procedures. Using real-case examples of disciplinary and grievance issues the course outlines the correct processes for investigating such issues and how they should be handled.
When handling discipline at work, an informal approach may be best. However in some situations a formal process is required. This course guides the learner through examples of formal and informal disciplinary resolutions.
Grievances are not the same as disciplinaries and this course will explain the differences as well as citing examples of what a grievance is, how it should be treated and ways to resolve it to the satisfaction of all parties.
This interactive online course also demonstrates that many potential disciplinary and grievance issues can be resolved informally, but the most serious need to be addressed through formal procedures.
A downloadable eBook is also included which the learner may refer to in the future.
As well as the resources and rich content, the in course features – including controlling the speed of delivery and the colours and contrast to create a relaxing learning environment – allow each learner to tailor the course to suit their preferences.
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Discipline and Grievance eLearning Outcomes
- Understand policy and procedures for handling disciplinary and grievance issues
- Apply these policies procedures in your work
- Know who to talk to if you have any questions or concerns about disciplinary or grievance issues