Coaching Skills

Do you know the difference between a learner-centred and a coach-centred approach? Do you know how to balance them during a coaching session? Learn when to ‘tell’ and when and how to help learners work out their own solutions using a careful mix of communication techniques.

Coaching has become an essential ingredient of leadership required to produce the best teams in the workplace. Only a great leader can be a great coach! This eLearning training course is designed to help managers and team leaders achieve great results through effective coaching skills.

This online course forms part of our Leadership & Management series and helps delegates develop the influencing skills that can open doors to increased sales and successful interactions with influential groups of people. Learn how to get your opinions heard and your ideas to relevant stakeholders in ways that not coercive, threatening or manipulative. Training is delivered on the premise that delegates must view influencing as a process, not an action, and that they must be others-focused not self-focused. By the end of the course, learners are able to generate SMART influencing goals with win/win outcomes as well as being able to identify and select from different approaches to getting your ideas across according to the circumstances and the others involved.

Our unique Speed-Learning function is now built-in allowing learners to accelerate the audio without increasing the pitch, facilitating a more engaging learning experience which better matches conversational and reading speeds of learners. Speed-learning enabled, multi-lingual 24/7 accessibility makes it possible for employees to learn at their own pace and in bite-sized chunks ensuring training that best suits their own timetables with no constraint on productivity and resources.

  • Speed-Learning function equipped
  • Ready-to-use or fully customisable using our self-editor function
  • Multi-Language support
  • Cheat-resistant testing

Cost effective, mobile ready training, quick and easy setup, great value and service.

  Target audienceTeam Leaders & Managers
  Duration18 Minutes

For a price or demo, send us a message or call 0845 456 0465

Learning Outcomes

  • Learn the difference between learner and coach centred behaviours
  • Learn how to help learners work out their own solutions?
  • Learn new tips on coaching skills that would take your team to next level
  • Differentiate between learner and coach centred techniques
  • Use learner centred behaviours to “pull” the process forward – showing understanding, drawing out through questioning, helping the learner work out their own solutions, asking the learner for feedback
  • Use coach centred behaviours to “push” the process forward – giving advice, sharing experiences, giving feedback, stating expectations
  • Understand what skills need to be developed to become a great coach

Features

  • Language Toolbar - Easily change to any language
  • Customisable to follow your brand's identity
  • NEW - Edit courses yourself using our editor
  • Multi-device
  • Intuitive navigation and bookmarking
  • Accessible close captioned
  • Cheat resistant testing
  • Engaging, pacey and effective

Watch this video to see how we create engagement with interactivity, humour, and storytelling.

Saving Valuable Time

Our customers are efficient modern organisations who want eLearning to be delivered as fast as possible with full comprehension by learners obtained and recorded. They know that saving even a small amount of time per module can result in major cost savings and that learner engagement is key to effective learning.

Accelerating eLearning

Our audience are adult learners with busy lives and a job to do. They don’t want to waste time and we know they will only sustain maximum attention for a limited period. Our pacey interesting and interactive modules engage and challenge learners, providing better retention and understanding, saving people time. We don’t waffle. We do apply the ‘so what?’ test to ensure that everything said or written supports the course outcomes and we use plain English. Our courses use accelerated learning techniques to provide rapid comprehension. This includes allowing learners to experiment with a situation and see the results; using synchronised audio, text, graphics, animation, photographs and games to engage both left and right brain in the process. The learner is presented with a wide variety of interaction types and can use the eBooks for checklists and on the spot access.

Making a lasting impact on learners

Our 4 step process promotes learning, confidence and use of skills in the workplace.
  • Step 1 – Establish relevance and benefit to the learner
  • Step 2 – Engage the learner throughout the course
  • Step 3 – Ensure learning has occurred and provide a certificate of accomplishment
  • Step 4 – Provide support materials at point of need to aid memory and application of skills
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