Courses

Ready to use courses.

Discipline and Grievance

Do you know a disciplinary situation when you see it? Can you handle a grievance? Would you dread handling either situation? This compliance course gives the learner an overview of disciplinary and grievance procedures. Using real-case examples of disciplinary and grievance issues the course will outlines the correct processes for investigating such issues and how…

Bullying and Harrasment

Have you ever thought seriously about bullying and harassment in the workplace? According to a TUC survey 29% people reported being bullied at work? The implications for this are staggering not only in terms of lost productivity due to absence but also the effect on staff morale and mental health. There have been some alarming statistics…

Influencing Pathway

Building and developing the vital art of Influence. In today’s knowledge economy, influencing has become an essential communication skill. Roles are changing: managers need to influence more and command less; team members are specialists with knowledge that needs to be heard; and customers want long term relationships based on integrity. The Influencing Pathway is  a…

Criminal Finances Act

The new Criminal Finances Act 2017 targets corruption, money laundering and tax evasion. It aims to recoup more criminal assets and is part of the government’s strategic approach to reducing financial crime. The Criminal Finances Act sets out offences that hold corporations and partnerships criminally liable when they fail to prevent their employees, agents, or…

Leadership Pathway

Building a solid foundation for leadership The leap from team member to team leader is probably the most exciting and demanding time in anyone’s business career. It requires new skills and knowledge, insight and commitment to make the transition successfully. Our Leadership Pathway introduces learners to leadership styles and management approaches that are effective in…

Suspicious Packages

Do you know how to decide whether an unattended bag is a piece of lost property or something more suspicious? What would you do if you found a suspicious looking bag at work? This highly interactive course from Engage in Learning uses a series of scenarios and quiz questions to help you decide. The learner…

Right to Work

Whenever we employ someone, we need to check their right to work in the UK to comply with government legislation. As employers, we fulfill our duty to prevent illegal working by implementing a policy of conducting a right to work check on people we employ. Your responsibility is to carry out the right to work check…

Noise Awareness

Noise Awareness eLearning course, a fast and effective way to meet your health and safety responsibilities Over 2 million people in the UK are exposed to noise levels that may be harmful. This Health & Safety course focuses on the extent and effects of noise induced hearing loss. It is suitable for those who are…

Payment Card Industry Data Security Standards (PCI DSS)

Ensure your staff handle payments and payment card data securely. Those handling payments card details must follow the Payment Card Industry Data Security Standards (PCI DSS). This interactive course uses case studies and real life situations to explain how the payment card system works, the requirements of the PCI on organisations that process credit or debit…

Unconscious Bias

Avoid discrimination and support a culture of diversity in the workplace, everyone has unconscious biases that shape the way we interact with and relate to our colleagues and customers. Unconscious Bias for Managers addresses the way implicit bias can affect issues like recruitment, performance management, promotion and team dynamics. Unconscious Bias focuses on the impact…